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badgamerdz

I can download the marshmellow update but when i click on install i get an error it says Could not install the new software version. Try again. I tried couple of times downloading the same update but it still doesn't install.

Kumaran32

Hi I've recently got a notification to install a new software update for my Sony m5 it downloads and the fone restarts but then gives me an error saying cannot install new software please try again later I've tried so many times but it's the same can anyone help me

Nikkom5606

I can not update the operating system on my M5606. When I press the button to start the process it r

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@Kumaran32 wrote:
Hi I've recently got a notification to install a new software update for my Sony m5 it downloads and the fone restarts but then gives me an error saying cannot install new software please try again later I've tried so many times but it's the same can anyone help me

Try repair your smartphone with Xperia Companion, if you don't have latest version of Xperia Companion first update it

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@Nikkom5606 wrote:
I can not update the operating system on my M5606. When I press the button to start the process it r

Can you little explain more what is after you pushed button to start update?

Glimten

Have same problem

Hi70

The same thing happened with me

Ravi31

The one and only worst mobile I ever used before. Sony the mobile brand.

ali75

downloading new software not complete what should i do

67Kiisseli

67Kiisseli kirjoitti:
euphorics kirjoitti:
Brunoamaraus kirjoitti:
I've downloaded the update but when the phone is restarted and the installation starts, the android stops updating and starts normally. So message appers "Sony Monile Communication Not Installed"
Have you tried the upgrade for Xperia Companion (PC)?
The software update does not work on PC Companion. You will receive a notification error code 0 × 803d0020.
I think there is some kind of bug. When the update is downloaded (OTA), it stops responding and the message Sony Mobile Communications can not be installed

Is there a solution to this? This is annoying. This has been 3-4 months already.

67Kiisseli

This is the situation with this Sony Xperia M5 in Finland. You can not update this phone at all, and we have tried to upgrade the Xperia Companion (PC) too much. Could you do something about it Sony ???