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Nfc on Xperia e5603 m5 not working after marshmallow upgrade

Sp417001
Visitor

Nfc on Xperia e5603 m5 not working after marshmallow upgrade

Hi. I have an m5 Xperia. I use an app called librelink to manage my diabetes. Librelink allows me to scan a freestyle libre sensor installed on my body. I was running Android 5 and the app worked fine. I upgraded to marshmallow android 6 last Saturday. Immediately the app stopped being able to scan the sensor and read it. I tried reinstalling the app and it still would not scan. So on Sunday I undertook a full reset. I again reinstalled librelink and it still does not work.

I have switched nfc on and Android beam is on. However occasionally I get an error message whilst the app is open saying nfc is not enabled even though in the settings it is saying it is.

I have tried other apps that do a similar thing to librelink called glimp and liapp and these also will not scan using nfc.

Anyone got any ideas?
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11 REPLIES 11
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Uliwooly
Expert

@Sp417001

Settings > about phone > diagnostics > test > test NFC

have you rooted your phone ?

Sp417001
Visitor

Hi

I have carried out the nfc test and it has passed.

no the phone is not rooted. Have google locked the nfc chip on marshmellow with the m5 like it is with the SW3?

G.

profile.country.GB.title
Uliwooly
Expert

@Sp417001

what happen if you try to use the NFC with your phone and another phone's NFC? does it work? 

Sp417001
Visitor

i just got my nexus 7 2012 and fired it up and they both seemed to recognise android beam.

So I am presuming nfc in android beam mode is functioning correctly?

Are you aware of any other settings i need to configure?

TIA

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Uliwooly
Expert

@Sp417001

Perhaps the other device it's not working properly, could you test it with the other phone?

Kompis
Visitor

I have the same problem whit the libre.Did you resolve the problem?

Sp417001
Visitor

not at the moment.

I posted an email to sony customer support. They reccomended another reset route. Ive tried what they said exactly as they said and now I have a completely non-working phone.

Prior to marshmellow everything worked. Since the release I have gradually lost functionality and now I have no phone!

I would just like to be able to go back to the pre-marshmellow days! Slightly_frowning_Face

profile.country.GB.title
Uliwooly
Expert

@Sp417001

Time to stop by your Local support to get it inspected.

Kompis
Visitor

I just give back my phone to the Sony Garantie center.I ask them to repair the NFC.we will see it whats will happen