Sonf AF9 - Prime Video wont run

[MysteryMan99]

I have a Sony AF9 and just tried to run the Prime Video app.

However, when I click on the icon I just get a blank screen and nothing else!

Is there some way to reset or reinstall the app or anything else that might solve the problem?

[Pascale_F]

Hi MysteryMan99,

I'll see if I can find anything out for you - someone else in the community might be able to help in the meantime.

Thanks,

Pascale

[MysteryMan99]

It is sorted!

Last night I tried to access Netflix and got the same thing - blank screen - and I know that should work as used it plenty of times!

I unplugged it and then  back on and this seems to have fixed both.

Phew!