Share your experience!
I have just purchased the above and set it up yesterday and all worked fine . Switched TV on today and I find that I am unable to connect TV to the sound barusing the ARC connection. It all worked fine yesterday but todayunable to connect. I can however still connect using the optical lead.
It does not find the sound bar in the Sync settings ( yesterday it did ) and I have done a hard reset of the sound bar.
ANY help will be appreciated.
TIA
Solved! Go to Solution.
Hi there
If you have both the optical cable and HDMI cable connected at the same time, it wont work. Please remove optical cable.
Please have a read of this thread to see if any of it helps.
https://community.sony.co.uk/t5/televisions/arc-stopped-working-on-kdl-46ex503/m-p/2109952
Cheers
Is there anyone that can help an old man? PLEASE, sony have advised to do a hard reset back to factory settings which I have done. I have reset the sound bar but still NO ARC connection.
I will contact Sony again but is there anyone that can help me out in the meantime ?
Thanks
Hi there
If you have both the optical cable and HDMI cable connected at the same time, it wont work. Please remove optical cable.
Please have a read of this thread to see if any of it helps.
https://community.sony.co.uk/t5/televisions/arc-stopped-working-on-kdl-46ex503/m-p/2109952
Cheers
So many thanks for the help. The advice given seems to solve the problem. Now I have to discover WHICH device is causing the conflict .EASY! Many many thanks.
I have just bought a the new tv and sound bar HT-NT3 and the tv will not find the soundbar with bluetoooth.
50 mins with john Lewis technical achieved nothing
can anyone help?
what is an optical cable
@ATOY1240 Easy to find using Google or another search engine. On Wiki :-
Also known generically as an "optical audio cable" or just "optical cable", its most common use is in consumer audio equipment (via a "digital optical" socket), where it carries a digital audio stream from components such as CD and DVD players, DAT recorders, computers, and modern video game consoles, to an AV receiver ..
There is more to read