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Firmware Update Has Broken My Tv

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GeekyFox
Explorer

Firmware Update Has Broken My Tv

I have a Sony Bravia KD-43XD8099 and today a message popped up about a new firmware update. So I clicked yes for it to download and update, being warned it could take up to 15 minutes. 

4 hours later and it's still just sitting on the Sony logo, nothing happening at all. 

 

So I read about doing a factory reset, attempted this and the green led light came on, but then that also just sat on along with the Sony logo. It's now been another 4 hours and no change.


Is there anything I can do to save this, or has the latest firmware broken my TV?

2 REPLIES 2
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Pascale_F
Moderator

Hi GeekyFox,

I'll see if I can track down an answer. Maybe someone else in the community has an idea in the meantime.

Thanks,

Pascale

profile.country.GB.title
GeekyFox
Explorer

So it's working now.

 

I left it unplugged for 24 hours, plugged it back in and the update actually started. 

 

Hopefully that'll help others.