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about google voice comand...

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profile.country.GB.title
negrunegru
New

about google voice comand...

hi..I have a Sony Oled XR 90J...and it should work google assistance (voice)... but when I press on the remote control on microfon I have the message ... Sorry, I'm not available in this profile yet ... why ? even when I see "ok google" nothing happen !!ncan someone help me.. please ! Thanks !!!

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.DE.title
IamNic
Expert

Hallo @negrunegru,

 

you use the "just apps profile" - if you deactivate it again, you can use Google Assistant.

 

- Nic

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5 REPLIES 5
profile.country.DE.title
IamNic
Expert

Hallo @negrunegru,

 

you use the "just apps profile" - if you deactivate it again, you can use Google Assistant.

 

- Nic

profile.country.GB.title
negrunegru
New

thanks, but I don't understand.. what/where I must go ?.. on settings.. add to do what?..thanmks.

profile.country.DE.title
IamNic
Expert

Hello @negrunegru,

 

go to your google account on the home view, go to the settings there and then it should be the Google TV settings.

 

Not sure, don't have the TV at hand as I am not home right now.

 

Will update you tomorrow in case you still don't find it.

 

- Nic

profile.country.GB.title
negrunegru
New

thanks..all good now..is working..thanks.  Now one more question.. google is working now when I press the button on the remote control, but how can I activate my tv to working only when I see OK Google? thanks.

profile.country.GB.title
LightFoot
Specialist

Hi @negrunegru 

I don’t know if the help pages provide any clues …

https://www.sony.co.uk/electronics/support/articles/00225463