I sent the details as requested, but was told my receipt was an order confirmation, much like everyone else. I requested a VAT receipt from Argos support, apparently this is also an "Order Confirmation" says the automated email bot.

I've been going in circles for days now and this is driving me mad, it's a 12 hour turnaround every time, just to receive an automated reponse. If every case is needing to be escalated through social media, wouldn't it just be quicker to have humans on the other end of the claims department?

case:16427011 email:328742235

This was my last conversation with them. I've sent a photo of the box, 2 photos of the camera, the order details fom the Argos site, the VAT receipt 3 times. Going slightly mad here.

Cheers!