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zeetha
Explorer

KDL50W755c won't switch off with remote or power button on TV.

Hi,

 

We're very happy with our TV which we've had since late last year but recently we've had 3 occasions where the TV won't switch off.  It is after we've thought we've switched it off but come back to a black screen with a white light below the screen which is bigger than normal.  Pressing the power button on the remote and on the back of the TV doesn't do anything and trying to get a picture on the screen doesn't work either.  The only way to fix it is to turn the TV off and then on again at the mains.

 

I did try searching the community but couldn't the same issue.  Does anyone know of anyway to fix this or is it a fault?

 

Thanks,


Zeetha

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