VPCEC2SOE Bluray issue

[ashkavi]

Hi

I have a VPCEC2SOE laptop which I bought 6 months before. Currently I am facing problem in playing bluray discs. It was working fine for couple of bluray discs. Now it stopped working. I tried re installing  the windvd but no joy. Can some one help me to fix this issue please.

Thanks

[Blencogo]

Does the drive play DVDs and CDs OK?

Are there any yellow ! errors against the drive in Devicce Manager?

What version of WinDVD BD do you have installed?

[ashkavi]

Hi Blencogo,

Thanks for your response. The DVDs and CDs are working fine.

There are no errors against the drive in device manager.

It is WinDVD BD 10.0.5.538

Thanks

[Blencogo]

Have you tried other blu-ray discs?

It doesn't sound like there is a magic cure.  I think you will need to speak to Vaio support - initially they will ask you to carry out a system recovery back to factory settings and if that does not work, they will probably want to inspect your Vaio to see if a new drive is required.

I would back up your data in case they ask you to do the system recovery.