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vaio keyboard and touchpad all not working at all.

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acdiving
Visitor

vaio keyboard and touchpad all not working at all.

tried all the usual fixes. help

3 REPLIES 3
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ADSlater
Visitor

Also happened to me today.  The keyboard seemed to fix itself, but not the touchpad.

I use a VGN-FS215S upgraded to Windows 7. Everything was working fine until this morning...

Tried the usual updates etc

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Blencogo
Expert

You don't give us many clues but my guess is that you have a hardware problem and need to contact Vaio Support to arrange a repair - a cable has probably disconnected.

They will probably ask you to carry out a full System Recovery back to factory settings to make sure the problem is not a software glitch but you cannot do this if you have no keyboard input.

You can try tapping F2 during startup - when you see the Vaio Logo - and see if the keyboard is being recognised before Windows starts   If the BIOS screen appears then you can assume it is a Windows Driver issue.

:thinking:

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acdiving
Visitor

Thanks all

we didn't give many clues because we didnt have any clues to work with.:smileyconfused: one minute it works the next minute not.

Sony did ask us to do a system recovery but hasn't made any difference.

would't be happy with repair as it is only three months old.

Message was edited by: acdiving

Message was edited by: acdiving