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sony vaio VPCf21z1e bi gforce problems

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stecampb12
Visitor

sony vaio VPCf21z1e bi gforce problems

Hi Folks

I purchased a brand new 3d vaio a few months ago but since the start there has been an inherent problem with the 3d drivers.I registered the unit 2 weeks after purchase and informed Sony by email but they said the warranty is out of date which is impossible.Furhermore after I recovered the unit and tried to re-download the drivers the unit would not accept them and went blue-screen on me and now wont come on at all.The business I bought the vaio from is no longer trading.I asked an engineer to look at it but he said there was an issue within the unit itself and would be very expensive to fix.I now own a £1,700 Vaio that doesnt work.

Please help

Regards

Stephen

3 REPLIES 3
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rich912
Contributor

Hi Stephen,

This has been escalated to Support.

Rich

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stecampb12
Visitor

Thanks for that

Regards

Stephen

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rich912
Contributor

Hi Stephen,

Hopefully you should soon be contacted by Vaio Link. Can you make sure that your contact details are up to date.

Your case reference is 5962941.

Rich

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