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Please Help - Battery will not charge

vanillagirl
Visitor

Please Help - Battery will not charge

Hi all,
I wonder if anybody has experienced this.
I have a VGN-T1XP that works fine on ac power, but not on the battery.
The power icon at bottom left of screen tells me that the battery level is 0% and charging, however this message never changes. When the laptop is on or off and plugged into ac power, the charging light gives a double flash, but the battery is clearly not charging. It can stay plugged in all night, but not charge.
Its approx 18 months old and has very light useage (1-2 times per month). I'm due to take it back to the store tomorrow (2 yr guarantee - good old John Lewis), but am wondering if i'm doing something wrong.
Any help would be greatly appreciated.
Many Thanks:smileyhappy:

1 REPLY 1
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kee-lo_
Member

You might well need a new battery, but this seems a bit early for the battery to die. Sadly, the warranty is only 90 days on batteries.