Join now - be part of our community!

PIXELS PROBLEM

profile.country.bg_BG.title
alklazar
Visitor

PIXELS PROBLEM

pixel.jpgdo you think those pixels are dead? The laptop is just 4 days old. Any suggestions what to do? I tried a program for stuck pixels, but no result. Its not dust on the screen.

Message was edited by: allazar79

Tags (2)
2 REPLIES 2
profile.country.GB.title
Blencogo
Expert

It is difficult to see exactly how many dead pixels you have. 

You will find Sony's Pixel Policy by  going to the Support Page for your model.  Go here and sign into your  model's support page by entering your model into the boxes on the right:  -

http://support.vaio.sony.eu/computing/vaio/index.aspx?m=0&l=en_GB

Type PIXEL into the SEARCH box and the Faulty Pixels Policy will appear in the Troubleshooting list.

See if your situation exceeds the acceptable limit and if so, contact Vaio Support  for a repair to be scheduled.

:wink:

profile.country.bg_BG.title
alklazar
Visitor

Sony Center York called me, and I went there to change my laptop. They sorted out the issue in less than 3 days. I hope, no more problems will occur.:smileyhappy:

Message was edited by: allazar79