Star Battalion problems?

[#1]

I have downloaded the update,updated the play app and when i launch the game it says"sorry having trouble playing this video"?? Anyonbe else with this problem.Also I cannot remove it and try a new download of it.Help if possible? Thanks

[#2]

ill try it again....

[#3]

nope,it doesnt have that in the lower right hand corner.

[Johan]

I believe that a video file in Star Battalion is missing or damaged. I think the solution to this might be to clear this folder: PHONE CARD:\games\com.gameloft.android.GAND.GloftStsq.ML

And then start Star Battalion again. Now the game will have to download all data again.

Note that by doing this you'll loose your save games for Star Battalion.

[#5]

when u say "clear" this folder do u mean to delete the folder altogether? Or is there a way just to clear it? thanks. I have that folder right in front of me,just want to be sure which way i should go.

[Johan]

Try to just delete the whole folder.

Then start the game again to download it's additional data.

[#7]

ok here goes....so far it is downloading the info again....fingers crossed

[#8]

Nope,it says the same thing,sorry video cannot be played.i have contacted gameloft and already have 1 response from them.Hopefully they can fix it or something?? thanks for ur help!

[Johan · Accepted solution]

Yes, I think you would have to raise this with Gameloft because it seems to be some other problem with the game.

[#10]

Gameloft said that there is nothing that could be done because the game was pre-installed.So they gave me 2 games in compensation.Im sad that I wont be able to play StarBatallion but the games I received are awesome!!