software update failure

[#1]

Hi there!

I was trying to do a software update on my xperia s, something went wrong during the update, and when i switched off my phone as it was requested, the computer didn't recognized it anymore. Doesn't even want to switch on, and doesn't even take the charger. any suggestion? Thanks

[Nabeel]

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Backup everything as it will erase all data on phone (sms, contacts,apps)

Update/Repair your phone via PCC or SUS

PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to).

Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue) 

PC Companion http://www.sonymobile.com/global-en/tools/pc-companion/

SUS ( Sony Update Service)  ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

                  or

http://www.sonymobile.com/global-en/tools/update-service/

Both the links are same

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[Uliwooly · Accepted solution]

press and hold the power button & volume up for 5-10 seconds then connect it to the wall charger and let it charge

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888

[#4]

Thank you very much, phone is running! You're great!

[#5]

Thank you very much for the useful information! Will follow it. Cheers!

[Uliwooly]

Anytime, for future reference

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/thread/44888