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Question: Xperia S will not turn on after attempting update.

SOLVED
satelfer
Visitor

Question: Xperia S will not turn on after attempting update.

I tried to perform a software update this morning through PC companion, everything seemed fine, had a green light then got message that update had failed; retried connecting (holding down volume and plugging in USB) but now there is no sign of life even when connected to charger.  There was pproximately 86% left in the battery.  Is there anything I can do to get it to turn on?

1 ACCEPTED SOLUTION

Accepted Solutions
Thommo
Genius

If it's not turning on then try holding power and volume up untill you feel 3 vibrations 1 after the other not 1 on it's own - Then try turning it back on if you still have no luck then you will have to run a repair using SUS found here emma.extranet.sonyericsson.com/update_service_setup download and install and follow the on screen instructions - This should repair your phone as this works in flashmode and not normal mode like PCC does to begin prior to rebooting in flashmode

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5 REPLIES 5
Thommo
Genius

If it's not turning on then try holding power and volume up untill you feel 3 vibrations 1 after the other not 1 on it's own - Then try turning it back on if you still have no luck then you will have to run a repair using SUS found here emma.extranet.sonyericsson.com/update_service_setup download and install and follow the on screen instructions - This should repair your phone as this works in flashmode and not normal mode like PCC does to begin prior to rebooting in flashmode

satelfer
Visitor

Thank you!  The first thing worked brillantly. 

Thommo
Genius

I'm confused I answer you but your answer is correct

satelfer
Visitor

Please accept my apologies Thommo, I pressed the wrong button, meant to mark your answer as correct, not mine.  Thanks for your help.

Thommo
Genius

No Problem and Thank you