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After many attempts backing up, I have finally done so......But when PC companion is 'preparing' to update..it doesn't. It says Installation Error...'unable to install or start phone software update componnets'. 'the update of software failed'. I have tried again, as suggested..but nothing..
HELP please...:)
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forget about PC Companion, try Update Service
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forget about PC Companion, try Update Service
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Hi Charl_23, if possible try with another PC/Laptop. Alternatively, you can update using SE Update Service, download from www.sonyericsson.com/cws/support/softwaredownloads/detailed/updateservice/xperiax10?cc=gb&lc=en. If still unsuccessful, try updating in Safe mode (reboot PC/Laptop, keep tapping F8 until a Safe mode Menu appears, select Safe mode with Networking and run SE Update Service). Good luck.
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if it comes to worse then use FlashTool to flash the firmware

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THANK YOU!!!
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anytime