Share your experience!
After leaving my phone charging for half an hour, I come back and there is this completely blue screen and it didn`t go off. I turned off the phone (volume up+power) and once I restarted it got really slow so i opened whatsapp and it froze for more than ten minutes. I went to settings and looked at the ram (while looking for an application that consumed all my ram) I found out that i only had 883 mb of ram. I have looked for this flaw and it is called blue screen of death. I need help to give this proble a solution. Xperia companion didn`t help, recovery mode and factory reset either. I need help.
Hi @Adnmix1, I'm very sorry to hear this.
Since a software repair didn't help I recommend that your device gets examined by an authorised service center. If you need information on how to proceed with this you can contact your Local support team. They will be able to assist you with this.
The problem is that my local service center sent me with the phone service company because I have no more warranty (I`ve checked in multiple sites and they all say its a manufacturing porblem guaranteed) and they send me to the local support so now I don`t understand who is going to help me with this. The money isn`t the problem I want a solution and responsability from someone as this is clear that it`s not a user problem and not many external people can handle this type of problem!
Translation via Google Translate:
The problem of the blue light is more common than it is in these equipments, it happens because the plate that is behind the symbol of the technology NFC moves or loose a little, a quick solution is to make a preción in the symbol of the part it is almost the only solution because the plate can not be soldered again, every time it happens it is pressed and the push-button is pressed or the volume + and on same time, it is also advisable not to let it download or turn off manually, if the system slows down, restart with the power button, if blue sallow start the precion process on the back cover.
El problema de la luz azul es más común de lo que párese en estos equipos, sucede porque la plaqueta que se encuentra atras del símbolo de la tecnología NFC se mueve o suelta un poco, una solución rápida es hacer preción en el símbolo de la parte trasera de la tapa, o darle un pequeño golpe allí mismo, es casi la única solución porque la plaqueta no se puede soldarde nuevo, cada vez que ocurre se le hace precion y se oprime el botón de en cendido o el de volumen+ y encendido al mismo tiempo, además es recomendable no dejarlo descargar ni apagar manualmente, si se pone lento el sistema, reiniciar co el botón de encendido, si saleluz azul iniciar el proceso de precion en la tapa trasera.
I used Google Translate to find the meaning of your message. Kindly post your future questions/feedbacks in English so we can assist you, this is an English based forum. If you think that the translation is not accurate, feel free to edit your post.
thanks man this actually works!
Gracias amigo esto funciono de maravilla