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October 2015
October 2015
M4 aqua Headphone Jack issue
The Headphone Jack is not working. The right channel is complety deaf. It's not the headphones or A software problem. Is there anybody who have a problem like that or is it just me? And is there anything i can do?
20 REPLIES 20
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July 2016
July 2016
Is a workaround to this issue possible with USB earphones?
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July 2016
July 2016
I have had the same problem for months. But I think mine is a problem with the jack itself.
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July 2016
July 2016
Is it possible that the headphone jack circuitry can get damaged by a faulty set of headphones? For example, a set of headphones which has had the cable pulled could possibly develop a short circuit which then damages the (overly delicate) sensitive electronics in the phone. I ask this because in the past, I have seen a laptop damaged from a faulty USB mouse which had frayed wires.
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August 2016
August 2016
Same problem for me to. It seems like it´s a very common problem that glitch in the earphone jack.
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August 2016
August 2016
I have try things you recommended but I have still problem whit headphones. They were working just fine and suddenly the phone doesn’t recognize them. There is no notification for them also.
The headphones are working fin on another device.
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September 2016
September 2016
Found another workaround other than Bluetooth. Install SoundAbout and use it to force output to earphones. Sony, if you are reading this then please create a free app which also performs this workaround.
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September 2016
September 2016
Is fixing this issue is supported by Sony warranty or will they claim that is user's fault and charge for repair?
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October 2016
October 2016
Mines just gone aswell, must be a design fault?
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November 2016
November 2016
Same bought a pair of skull candy in ear headphones for the m4 aqua and I took it to the shop where we took out the contract and they said it should not be doing that tried everything that they could think of which included a hard reset and the suggestions that are in the forum nothing worked
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August 2017
August 2017
Can't use any headphones with my m4 aqua every time I plug them into the jack at the top I have a message pop up saying headset not supported. Use another headset or try Sony mobile support site for more information. It happens with all headset including what came in the box with the phone. Pls pls can someone help. Thanks