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Green screen when playing videos

msnowak
Visitor

Green screen when playing videos

Hello, I have small problem witch my M5. Very often when I am using apps like Snapchat or YouTube or when I just play videos on websites my phone is changing color of video to green. I can't see anything different. Only green screen. Sound is normal. I think, it can be a codec problem, but factory reset is not a solution. I have done it and problem is still active. Is there any solution for that?

I have android 6.0.

Thanks,

Mateusz Nowak

Tags (1)
6 REPLIES 6
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Uliwooly
Expert

@msnowak

could you test youtube while in safe mode ? you might have to get it inspected by your Local support

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_alexdon_
Expert

@msnowak What about playing videos from internal memory? Also give it a try in safe mode as uli suggested.

alexdon
Alvyibnferoz
Visitor

Just turn off Image Enhancements in Display settings. The problem will be solved.
Janusin
Visitor

Have you tried to unload the YouTube app and reintall it again? I had the same questions before and sowhow it fixed after I reintall it. I just search this method online and this one 

http://www.videoconverterfactory.com/tips/youtube-green-screen.html mentions network.  I don't know whether it should take responsible for the green screen issue, but it may help you.

kaizer_nuwan
Visitor

Same problem to me..but when I restart phone it solved.

TheGreatDaneTro
Visitor

This solved the problem for me.

I had the bravia image enhancement engine enabled. Disabling this made videos load correctly.