Share your experience!
Hello, I have small problem witch my M5. Very often when I am using apps like Snapchat or YouTube or when I just play videos on websites my phone is changing color of video to green. I can't see anything different. Only green screen. Sound is normal. I think, it can be a codec problem, but factory reset is not a solution. I have done it and problem is still active. Is there any solution for that?
I have android 6.0.
Thanks,
Mateusz Nowak
could you test youtube while in safe mode ? you might have to get it inspected by your Local support
@msnowak What about playing videos from internal memory? Also give it a try in safe mode as uli suggested.
Have you tried to unload the YouTube app and reintall it again? I had the same questions before and sowhow it fixed after I reintall it. I just search this method online and this one
http://www.videoconverterfactory.com/tips/youtube-green-screen.html mentions network. I don't know whether it should take responsible for the green screen issue, but it may help you.
Same problem to me..but when I restart phone it solved.
This solved the problem for me.
I had the bravia image enhancement engine enabled. Disabling this made videos load correctly.