Vertical green lines on my tv screen

[ali6315]

Hi my Sony KDL42W705B smart tv has just developed vertical green lines on the screen. It's only just over 2 years old. Does anyone know what's causing it?

[Pascale_F]

Hi ali6315,

Welcome to the community and thank you for your message. We are looking into this and someone will get back to you soon.

Best wishes,

Pascale_F

[cass_n]

Hi @ali6315,

Here are some troubleshooting steps that you can try: http://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/125693#Lines

If these don't help to resolve the issue, your TV might need a repair, so the next step would be to get in touch with Support (details here).

Cheers,

C

[Plymouthboyuk]

I had this on the same TV. As it was under guarantee I had a full rebate on what I paid for the TV as it was not viable to repair the TV