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soundbar HT CT 790

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michael.NI
New

soundbar HT CT 790

Just got new sony  tv and soundbar,remotefor tv will adjust sound bar but remote for sound bar isnt doing anything checked batteries etc all ok.has anyone any ideas?is there something i can reset?

1 REPLY 1
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Owen_G
Member

Hi Michael,

 

Welcome to the Community. In order to diagnose the problem, can we first run through the following basic checks with you:

 

  • Are you pointing the remote at the sensor on the soundbar?
  •  
    Is there a clear path between the remote control and the unit?
  • Have you checked whether the batteries may need replacing?

Please let us know, and we'll do our best to advise further.

 

Thanks,

 

Owen