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sound lipsync

profile.country.GB.title
rob2222
Explorer

sound lipsync

I have just purchased a Sony Bravia TV KD49XE8005 and also a Sony soundbar HT-CT290 and bought this as they are both made by the same Manufacturer and would have hoped that there would not be any issues in connections.

 

I have connected the unit using the optical audio cable and also an HDMI cable to the ARC HDMI socket.

 

I have checked that the audio settings are correctly set but find that I have a lip sync issue.

 

can you please help

 

3 REPLIES 3
Anonymous
Not applicable

Hi Rob, 

 

Welcome to the Community.

We are checking this with the relevant team for you and we will update you as soon as we have a response.

 

Best, 

Arthur

profile.country.GB.title
Owen_G
Member

Hi Rob,

 

You should be able to adjust the Audio Delay in the Enhanced Audio Settings menu. Can you please give this a try and let us know how you get on?

 

Thanks,

 

Owen

profile.country.HK.title
kksheung
New

Hi Owen,

 

I have a same issue for my new HT-CT290 with Sony TV (49X9000E). 

But I cannot to find the setting location to "adjust the Audio Delay in the Enhanced Audio Settings menu" on my TV for try, can you provide more detail step?

 

Thanks a lot.

 

KK