Issue with selecting apps on Sony Bravia kdl49we753 tv

[Katielefeuvre]

When I go into my apps on my Sony Bravia kdl49we753 tv a different app to the one I select will open, the pattern seems to be the one below on the screen. Has anyone experienced this and if so how do I fix it? 

[Sean_Mc]

Hi Katie,

Welcome to the Community.

I would recommend a factory reset on your TV. You can find more details on this here. 

Let me know how you get on?

Cheers,

Sean Mc