unresolved issue for 5 weeks.

[moongya]

hi,

please help me with tkt id 14052304679 and job no. W114052304679 which is not resolved for more than 5 weeks. Also kindly give me the escalation matrix for escalating unresolved issues. let me know if you need any other information. Thank you for your co-operation.

[_alexdon_ · Accepted solution]

Contact a staff member:

http://talk.sonymobile.com/t5/Welcome/Community-users/m-p/634967

[moongya]

thank you for the reply, will try the option sugested by you

[_alexdon_]

Keep us updated.