You tube and I player access

[Panamonkreel]

I can’t access Iplayer or you tube on my braviatv

[royabrown2]

@Panamonkreel 

Oh dear.

Have you tried all the usual things, for TVs of your precise model, in your precise location?

[Panamonkreel]

Hi Roya, yes I’ve tried everything but unable to access any apps.Internet connection is good. Totally disillusioned with Sony.

      Thanks for your suggestions.

[Panamonkreel]

Re accessing u tube and I player.I unplugged supply to tv,left for 5-10 mins powered up and did a factory re set .Everything now ok.

   Cheers.