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XH95 inbuilt Youtube app freezes

Ash_cool
Explorer

XH95 inbuilt Youtube app freezes

Hello,

 

I have just bought the X950H and it is a great TV.

However the inbuilt Youtube app is freezing every other day.

 

The only way to resolve this is by unplugging the tv for few minutes.

 

Is there a planned fix for this bug?

Ash

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Joe_Dohn
Specialist

Make sure you have the latest software version installed on your TV, if you already do, try clearing the TV's cached data (under Device Preferences - Storage - Internal Shared Storage - Cached data) then reset the TV by holding the Power button for ~5 sec.