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Thanos

Hi,

when playing letter box content with subtitles from internal apps (Netflix, Youtube etc) I notice there is brightness change just under the TOP bar. When playing from external source seems not to be an issue. Is this a known bug to be fixed ?

Thank you

Thanos

Hi all and thank you for your replies.

Based on some discussion in another forum what they said is that this a bug of google tv subtitles rendering . Only solution is to play with subtitles intensity and/or color. Alternatively you can use external device for content streaming e.g. apple tv . Based on my tests based on a movie trailer with black bars in youtube app I managed to solve the issue by having 75% opacity for subtitles and 50% for the subtitles box . So playing with subtitles may solve the issue wherever possible. In addition I tried same source with an eternal device and also I didn't get the problem

Of course disabling local dimming is working but not acceptable by me at the moment since it degrades the picture quality. Why to pay for a FALD TV if it is to disable local dimming when watching movies.

View solution in original post

HannahEd01

Hi Thanos, try unplugging the TV from the mains and disconnect any external devices for two minutes. Then plug the TV back with no external devices and test it.

DarkoD

Try to turn off local dimming, light sensor, black adjust. Or lower these settings. Oh, and advanced contrast enhancer.

DarkoD

Bright subtitle letters cause this brightness change. For me at least on my 55XR-X93J

HannahEd01

@Thanos, could you let us know what happened?

Thanos

Hi all and thank you for your replies.

Based on some discussion in another forum what they said is that this a bug of google tv subtitles rendering . Only solution is to play with subtitles intensity and/or color. Alternatively you can use external device for content streaming e.g. apple tv . Based on my tests based on a movie trailer with black bars in youtube app I managed to solve the issue by having 75% opacity for subtitles and 50% for the subtitles box . So playing with subtitles may solve the issue wherever possible. In addition I tried same source with an eternal device and also I didn't get the problem

Of course disabling local dimming is working but not acceptable by me at the moment since it degrades the picture quality. Why to pay for a FALD TV if it is to disable local dimming when watching movies.