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TV with 3 thick black vertical lines

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jimred1
Explorer

TV with 3 thick black vertical lines

Hello

i have a android tv KD-49XD8088 and today  3 black thick vertical lines have appeared, thicker at the bottom of the screen and fading higher up the screen, they sometimes flickerand disapear ocasionally but reappear after a few seconds.

 

i have turned the tv off/on

i have turned the virgin box off/on

played DVD to make sure it wasn't  the signal, still lines with a DVD playing

thanks

2 REPLIES 2
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cass_n
Community Team

Hi @jimred1,

 

It sounds like your TV might need a repair.  You can find out more details about this here.

 

Cheers,

C

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jimred1
Explorer

It actually disappeared for over a week but reappeared today so maybe its a signal problems but its the same problem if i play a DVD also

thanks