TV changing source by itself

[gmurphy1967]

Hi all,

My Sony KD55S850C keeps changing source by itself.

Sometimes its seems like its after an update but not always.

Like today had been fine all morning but this afternoon has changed 4 times and I have to change it back to Sky!

Very frustrating!

Can anyone help?

[Sean_Mc]

Hi there, 

Can you let me know what other devices you have connected to your TV and if the source changes to any one particular device?

Cheers,

Sean 

[gmurphy1967]

Hi Sean

we have Sky, a DVD and amazon fire stick. We think it’s the Amazon stick that’s causing the issue? 

[Sean_Mc]

HI again,

Thanks for the information.  Could you try removing the Fire TV Stick and see if the issue has been resolved?

Cheers,

Sean Mc

[gmurphy1967]

HI, we removed the fire stick and its still happening

[Mick_D]

Hi @gmurphy1967

Try disabling all Bravia sync settings on the TV, then disconnect external devices. Then unplug the TV at the mains and wait a while before pugging in again. Reconnect your peripheral devices and hopefully all will be well...

Good luck!

Mick