SWF-BR100 stopped working after Android 9 update

[88Paul]

Can anyone help?

After the recent update to Android TV 9.0 on my Bravia KD-49XD8305 it appears it will no longer support the dongle that connects to the Subwoofer. It has worked perfectly for the last few years with other updates to the OS.

It will now not sync with the subwwofer, what ever I try to do. I have reset the TV, reset the USB sender/dongle and the Subwoofer too, all with no sucess.

I have read on the USA community board someone else has had the same problem. I doubt I will be able to roll back to Android 8, so waiting on a fix from Sony I guess.

Unless someone has a fix?

[d20a1a67e5e93e22]

Yes, I would also like to confirm that it works, it's amazing to see green led lights on subwoofer and transmitter and hear a good sound after all of months nothing.

Robert from Slovenia.

[jonny2300]

How did you get yours working?

[Joe_Dohn]

@jonny2300 Try updating to v6.7165, that update was released to address this connection issue as one of the main points.

[Jules1957]

Resolved by update 6.7165.

THANKS A LOT SONY, YOU HAVE A GREAT CUSTOMER SUPPORT AND SERVICE!!!!