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April 2022
April 2022
Sound disappearing while using ITV Hub
Hi All I've got a sony KD-55AG8 TV
Just lately while using the ITV hub app the sound has stopped.
I switch back to TV and still no sound.
I have to do a soft reset to get it back.
I have checked the fireware and TV is up to date.
Has anybody got any ideas.
Thanks
Phil
6 REPLIES 6
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April 2022
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April 2022
April 2022
The TV software is PKG6.7165.0360EUA.
And I have got no sound bar.
Phil
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April 2022
April 2022
Did you try a power cycle?
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April 2022
April 2022
Hi, What is a power cycle ?, and how do you go about doing one.
Phil
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April 2022
April 2022
Hey Phil, unplugging everything from the mains for two minutes then testing again.
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April 2022
April 2022
I turn off and unplugged TV for 2 mins plus, and up to now it has seemed to work. Fingers crossed 🤞
I will monitor it and let you know if it has cured the problem.
Thanks fir your help.