Share your experience!
Purchased this TV last saturday - would not work with my existing samsung sounbar
replaced sounbar with a sony sounbar - still did not work via HDMI ARC
returned TV and sounbar on wednesday after hours of trobleshooting with Sony and Currys tech help - neither could solve the problem of no HDMI connection between TV and sounbar.
I intended to buy different brands but the sony rep in currys persuaded me to give it one more go with sony products....
So i took away another XD93 and an upgraded sounbar the NT5
both latest sony 2016 products .
Alas the problem is exactly the same - no HDMI connection on sounbar
also the sounbar seems to have low volume when connected with optical cable (the only way i can get it to work at the moment) .... I have a sony rep coming to our house this evening to try and resolve this - but after this its probably the last chance i will give the sony equipment - Im off to LG Oled.....
Linking these two threads to this one from the US Forums:
It has been confirmed this is definiteley a sony software problem....
I have been telling them that from the beginning but they didnt believe me but now they have been able to replicate the problem i imagine they are in a hurry to resolve it since its clearly worldwide issue