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Sony 49xe9005 Firmware upgrade

profile.country.IE.title
Tango1x
Explorer

Sony 49xe9005 Firmware upgrade

Hi 

 

Has anyone had an issue upgrading to android 8. When I try to run an update it says none is available. According to the website it should. I also tried loading via a USB. It appear to be running but after it's completed it still stuck on android s 7.

Any ideas Thanks 

My firmware is showing a pkg0.0000.p177eua. Which might be the issue is it corrupt?. I tried a reset but the firmware is still showing the same. 

4 REPLIES 4
profile.country.GB.title
Sean_Mc
Moderator

Hi there,

 

Please see further information regarding this Firmware update here.  

 

Best wishes,

Sean 

profile.country.IT.title
Marino.Manolo
Genius

Maybe you can try to reboot Android TV by keeping pressed Power/OFF on remote...

After that, if not resolve, I suggest you a Factory Reset and, after, to try again the update.

profile.country.IE.title
Tango1x
Explorer

I tried a reset and update but still no luck. I contact Sony and they are sending me the firmware on a USB, just in case something is up with USB I am using. 

profile.country.IE.title
Tango1x
Explorer

I received the usb stick from Sony. It didn't make any difference and they tell me I'm out of warranty. I thought there was a 5 year warranty at the time of buying buy cant find any details on it. Either way it looks like a previous update corrupt my software version and I can no longer update. 

 

Any thoughts anyone?.

 

Thanks,