Panel refresh not finished

[1701835]

Hello

I have SONY 55AF8.

When i start manual panel refresh. Action not finished. I have the new firmware 6.7210.

I was waiting first time all night, second time 1:45, still refresh not finished, action repeat again.

What can i do?

[1701835]

I check service service menu.

My first number is about 6000 hours.

Third number is also about 6000 hours.

After panel refresh this number will be 0?

[Elodin]

Hey, it is not recommended to perform a panel refresh on your TV more than once a year, as it may affect the life span of the panel. When you try and perform a panel refresh, do you get the message that says [Panel refresh did not finish]? Also this function will only work when the room temperature is between 50 ºF and 104 ºF (10 ºC and 40 ºC). You can check this link for more info: http://bit.do/fVmsp

I hope this helps.

[1701835]

Hello

Yes, [Panel refresh did not finish].

I had long time screen protector (original protector when buy tv).

Now, I tore the protector down. Where the protector was, the screen is darker than where it was not (edges). I do not understand what is it. Can resolve this problem panel refresh ?

I would like to refresh panel, but it is not finished. WHY ? My tv is in the wall (room temperature about 22°C).

Everything looks good.

Yes, i know once a year, but action was not finished! What can i do ?

[Elodin]

Hey, you can perform a factory reset on your TV from here and check if you can perform the panel refresh after that. I hope this helps