Netflix, Prime, Disney no internet connection, but iPlayer, Bravia Core work fine

[clonebrother]

Hoping someone can assist me with this issue. I have an XR-55A90J. After working normally, Suddenly Netflix, Amazon Prime and Disney+ all report that they have no internet connection, however, iPlayer, iTV, Bravia Core and Spotify all use the connection just fine.  

I’ve already tried resetting the apps, clearing data, unplugging the TV all to no avail.

Any advice is greatly appreciated!

[LightFoot]

Hi @clonebrother   Are you running the latest software?

https://www.sony.co.uk/electronics/support/oled-tvs-android-a90j-series/xr-55a90j/software/00275822

[clonebrother]

Yes, it says my software is up to date.  Thanks!

[clonebrother · Accepted solution]

Sorry all - looks like it was some weird router issue.  No problems here!