Join now - be part of our community!

KDL XE9005 and BBC Iplayer - fluctuating picture quality

profile.country.GB.title
robmello
Explorer

KDL XE9005 and BBC Iplayer - fluctuating picture quality

Anyone having this issue? 

Before anyone suggests the obvious, my broadband is 200mb fibre and I have tested iPlayer on all other devices in the home and the issue doesn't arise (including an XF8096). The TV is wired direct from the router to it's own Ethernet port.

 

It fluctuates between nice 1080p to what appears to be below SD every few minutes or so. 

 

All4 also does it sometimes but I use that less. No issue with Amazon or Netflix.

 

The app can't be uninstalled/reinstalled so I have no idea how to fix this. Curious as to anyone having the same issue and if there is a fix.

 

 

2 REPLIES 2
Anonymous
Not applicable

Hi there,

 

Have you updated your KDL XE9005 to the latest firmware update?

 

Best wishes,

M

profile.country.GB.title
robmello
Explorer

If you mean Oreo 8, then yes.