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Kd55xh9005 won’t restart at reset

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L44wsa
New

Kd55xh9005 won’t restart at reset

Hi, my tv won’t switch on so I’ve done a factory reset and got the white light on but when I release the power button the light just goes off after about 30seconds and nothing else happens. I’ve tried this several times now without success, does anyone have any answers please?

1 REPLY 1
Piscie
Community Team

@L44wsa, try the forced reset instead: https://www.sony.co.uk/electronics/support/televisions-projectors-lcd-tvs-android-/kd-49xd8305/artic...

 

If that didn't help, contact the Sony reps directly to arrange a service for you.