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Hey, I've watched the video, I'd recommend that you check if your TV is running on the latest software version from this link: http://bit.do/fVbu4 , I'd also recommend clearing the cached data on your TV if you press the HOME button, then select [Settings] — [TV] — [Storage & reset]— [Internal Shared Storage] — [Cached data] — [Clear cached data]. You can also perform a soft reset and a factory reset if that doesn't solve the issue from this link: http://bit.do/fVbu7. I hope this helps.
Hey, I've watched the video, I'd recommend that you check if your TV is running on the latest software version from this link: http://bit.do/fVbu4 , I'd also recommend clearing the cached data on your TV if you press the HOME button, then select [Settings] — [TV] — [Storage & reset]— [Internal Shared Storage] — [Cached data] — [Clear cached data]. You can also perform a soft reset and a factory reset if that doesn't solve the issue from this link: http://bit.do/fVbu7. I hope this helps.
I’ve do a soft reset & I’ve checked the software, that’s up to date. I’ll try clearing the cache later.
Update, first off thanks for your help.
I cleared the cache & that didn’t work, I then did a factory reset & that did the trick, the tv has been on for over an hour and no issues.
Hey, that's great to hear! We are all here trying to assist each other. Enjoy your weekend.