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KD-49XD7004 remote

KD-49XD7004 remote

Hey guys . Running into some strange behaviour of my TV after the last software update . Went to turn the tv off and asked if I want to update and I did , right after that the remote stopped working . It's one of the IR ones . Went to troubleshoot the problem following the online guide and nothing seems to work . After spending around 4 hours last night trying to fix it I unplugged the tv and after plugging it back in today the remote worked for a couple of seconds then died again ( managed to turn it on using the remote and open YouTube app ) anyone has any suggestions or had similar experiences after the upgrade ? Running on 8.0.0 now
1 REPLY 1
Anonymous
Not applicable

Hi there,

 

That seems quite odd. Have you tried a factory reset?

 

Best wishes,

M