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Channel Setup/Settings not available

profile.country.NL.title
LotteOud
New

Channel Setup/Settings not available

Hi everyone, 

 

I hope you guys can help me out. At my church we use a Android TV to display PowerPoint presentations. We connect a computer to the TV and everything works fine. The problem is we keep seeing the info banner every time we click to the next slide. I read you can turn off the info banner in the channel setup/settings, but when I go to Home > Settings there is no channel option. The TV isn't connected to any TV cable or anything, since we only use the TV for the presentations. Is that why we don't get the channel option? I hope someone knows what to do! 

2 REPLIES 2
Anonymous
Not applicable

Hi there,

 

Have you updated to the latest firmware?

 

Best wishes,

M

profile.country.NL.title
LotteOud
New

Hi!

 

Yes, we made sure all the latest updates were installed.