Bravia showing the wrong HDMI port for the soundbar

[Connovar79]

Hi All

I am trying to connect a Sony soundbar to a Sony TV using ARC.

The ARC port is HDMI 3 and the cable is in HDMI 3. There is only one HDMI port on the soundbar (which is ARC).

No sound comes out of the sound bar at all. I have tested the sound bar with the optical cable and it works fine.

The Bravia Sync device list has two lines:

Line 1) Device = "Player 1" Input = "HDMI 1" Audio system = "Connected" Type = "HT-CT790"

Line 2) Device = "Audio system" Input = "HDMI 1" Audio system = [blank] Type = "HT-CT790"

As a test I have pulled out all HDMI cables except the sound bar which is in HDMI 3 ARC.

Please help!

Best regards

Paul

[LightFoot]

Hi @Connovar79. The actual model numbers of your TV and Soundbar may help ...

[Connovar79]

The TV is a: KD - 55XE8596

and the soundbar is an: HT-CT790

[Kirsty.v.p]

Did you ever solve this issue? I have the same models and I am having the same problem setting up mine, Thanks

[Connovar79]

No.

The sound bar still comes up as HDMI 1 (it's in 3ARC) and I have to use the optical cable as well as the HDMI.

😞

[Kirsty.v.p]

I think I’ve just fixed it! In our sound bar I had it plugged into the wrong HDMI I didn’t see the three next to each other and the HDMI needs to go in the ‘HDMI out’ on the sound bar and now it’s fine without the audio cable

Sent from my iPhone

[Connovar79]

My sound bar only has one HDMI port 😞