BRAVIA CORE - Unable to log in

[Rax-81]

Anyone else having issues? Obviously doesn't help if I can't remember log in details lol. Where I do go to get this resolved please? 

[SkyNet404 · Accepted solution]

Hey there,

I believe that they have an email for the Bravia Core issues: support-GB@sonypicturescore.com

Hopefully they can assist you.

[Rax-81]

Thank you very much! 

[SkyNet404]

Of course! Always glad to help.

[MTerry]

Thank it us simply that I cannot find the Bravia core app to sign in on the tv

[LightFoot]

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@MTerry wrote:

Thank it us simply that I cannot find the Bravia core app to sign in on the tv

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Hi @MTerry   What is the full model number of your TV and which country are you in?

[cabdo86]

I'm having the same problem on a Sony A84J. 

[tuffty67]

I also have the same issue and I contacted support-gb@sonypicturescore.com over two months ago. No help has been provided and when I ask for an update, I get told that my case has been passed to the correct team and they will contact me as soon as they find a solution. 

This problem has not been 'Solved!' merely passed on with the hope that we will stop asking for a solution!

[SkyNet404]

Ugh, sorry to hear about that buddy, hopefully they get back to you ASAP.

[ParisShamrock]

• Same problem here.First core app was freezing and now  i cant connect like it lost my log in details.