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Bluetooth headphones stopped working /tv sound still on

profile.country.GB.title
Mickytaker
Explorer

Bluetooth headphones stopped working /tv sound still on

My 49xf7596 did an update last week, my Bluetooth headphones connect and sound continued to come from the TV tried uninstall & different headphones also volume graphics do not show when headphones connected. the volume on the headphones is not effected by the volume control.

 

Any ideas

Micky

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4 REPLIES 4
profile.country.IT.title
rooobb
Expert

Your TV do not support natively Bluetooth headphones, so how did you connect them before the update ? Using a third party app?

profile.country.GB.title
Mickytaker
Explorer

Yes via a 3rd party app. Worked for about 2-3 years until now

profile.country.IT.title
rooobb
Expert

So you should check with the third party developer or try a new one

profile.country.GB.title
Mickytaker
Explorer

Tried a different app, because the old one was removed as not required after pairing