(Android 8.0 Oreo bug) XF9005 reboot automatically when turn on the TV in Oreo update

[wuyuankai]

Hi

I updated my TV to Oreo, it's working fine except that after a long period of standing by, when I turn the TV on, it will show the Home Screen for 1 sec, then it reboots it self, it shows Sony logo then Android logo animation, it taks 1 min or so to boot.

If I hit power to go to standby and turn it back on again, or in a short amount of time, it won't reboot itself, I only notice this after a long period of time of stand by, e.g. turn on TV next day, it will go to this boot cycle.

My setup:

XF9005 on Oreo V6.5830 android, connect Sonos Beam with ARC, connected to internet by Wifi

Sony could you confirm if this is a known bug in the update?

[Marino.Manolo]

Try disconnecting the TV from Wi-Fi and check if it is still restarting.

Manolo

[wuyuankai]

I disabled the wifi, also turned off the Built-in wifi, the issue seems resolved.

However I had trouble enabling the wifi again, I can't enable the wifi as well as the "built-in" wifi options in the setting, then I tried reboot my TV the issue is solved.

I need to test to see if the TV will reboot again when I turn on while the Wifi is connected to the Internet, as I can't turn off the wifi everytime right?  Time will see, I will report back here if this is actually solved or problem remains.

Will keep you posted. thanks

[Vanilla_]

Hi wuyuankai,

It seems weird that the issue is solved by disabling the wifi on your TV. I think if that's the case, it won't be really convenient to do this as a workaround. But I might have a solution for you. Are you using any VPN services to access the internet? If yes, you can try to disable them and test.  Let us know the updates.

Vanilla_

[CELIYATISO]

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@Win_88 wrote:

Hi wuyuankai

This seems like a minor glitch that can be fixed by some basic steps (hopefully):

Vidmate  iTunes Notepad++

1. Go to Settings - Storage and reset - Internal storage - Cache - Clear cache
2. Unplug the TV from the mains for a minute then plug it back in again.

I'd recommend doing these to steps every now and then to refresh the TV (even if nothing is going wrong).

Win_88

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I updated my TV to Oreo, it's working fine except that after a long period of standing by, when I turn the TV on, it will show the Home Screen for 1 sec, then it reboots it self, it shows Sony logo then Android logo animation, it taks 1 min or so to boot.

[CELIYATISO]

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@Win_88 wrote:

Hi wuyuankai

This seems like a minor glitch  FileZilla  Malwarebytes  Rufusthat can be fixed by some basic steps (hopefully):

1. Go to Settings - Storage and reset - Internal storage - Cache - Clear cache
2. Unplug the TV from the mains for a minute then plug it back in again.

I'd recommend doing these to steps every now and then to refresh the TV (even if nothing is going wrong).

Win_88

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If I hit power to go to standby and turn it back on again, or in a short amount of time, it won't reboot itself, I only notice this after a long period of time of stand by, e.g. turn on TV next day, it will go to this boot cycle.

[wuyuankai]

Hi

No I don't use VPN.

Also after weekend, it seems the issue has been resolved, even I have turn on my Wifi, doesn't reboot when i turn on.  It looks like By turning on/off wifi, also turn on/off "Built in wifi" may have reset the network settings somehow and resolve the issue.  I will observe over this week to see if it happen again, will update in this thread. 

[wuyuankai]

Try go to Settings, then find Wifi settings, turn off Wifi, and also find "Built-in Wifi" settings, turn that off as well. 

Long press the power button on the remote to reboot your TV,  turn on back "Wifi" and "Built-in Wifi", you may need to re-select Wifi hotspot to rejoin the internet, see if that happens again, it seems this solves for me.

[Tenneen9000]

Hi CELIYATISO,

Can you let us know how's your TV after trying the steps suggested by wuyuankai?

Cheers,

Tenneen9000

[ngeorgieff]

The Wifi workaround worked for 2 days and then my TV started rebooting again.

[wuyuankai]

Update

So after few days observation, the reboot bug seems gone after the Wifi "treatment", however, I do notice abour 2-3 times it's cold boot when I turn the TV on (after a long period),  it means that the TV system was probably crashed already when it's in Standby mode, when I turn the TV on, it shows Android, Sony logo straightaway, means it wasn't in Sleep mode.