Quinnicus wrote:
adyjay33 wrote:Maybe your another Sony employee?
ROFLMAO - it seems everyone is a Sony employee according to some.
Are you a Samsung employee?
And here we go yet again....
There is, actually, very good reason to form the opinion that the more infantile among Sony's design and marketing teams have tried - and will try again - to deflect this thread from its (plainly embarassing to those departments ) truths, and project guilt onto those who are (quite rightly) outraged at being lumbered with paying for the 'pleasure' of doing Sony's basic product testing for them.
Notions that Sony employees are not 'allowed' to comment here are risible! - Whether directly or indirectly employed by Sony, it's entirely reasonable to form the opinion their minions ARE here!
The fact - not opinion but fact - is that these sets are every bit as bad as they are painted; to the extent they have not only fuelled the public complaints we see here but no doubt are leaving thousands of other less vocal (or able) consumers severely disappointed and out of pocket... The tip of an iceberg on might suspect.
Having personally spent all of December and half of January with one in my home I can confirm that life with one of these things - even trying to use it as just a basic TV - means multiple daily power-cycles, reboots, and fiddling with workarounds. They ARE bad! - So bad that even the display models in shops are to be found freezing and randomly rebooting! Therefore the evidence is that anyone who happens to have one that is stable has an exceptional unit rather than a typical one!The longer term? Sony cant or won't fix them; I suspect the former. And they are an ill-advised purchase for all except those who enjoy TV repair and/or computer hacking as a hobby!
It is, quite frankly, either stupid or dishonest to expect a 'fresh victim' to wade through what is now approaching 450 pages of public outcry to discover if their's is a 'stock fault'. The search facility on this forum is ( deliberately?) obfuscatious. And I'm sure it would be most convenient if the protests of those who have got rid of their sets were just 'buried'... Preferably in a sea of praise...
And I'm afraid that, very often, this is how the infants who manage social media 'professionally' (they get paid for it - but that's as credible as their professionalism gets) think. - They try to discredit those with genuine concerns in a style that would not be out of place in a primary school playground. It's not the first time it has happened in this thread... When I joined it, before the new year, there were people complaining that their negative reviews of were being censored for instance. And I beleive their concerns were well-founded.
In releasing these sets at all in this state Sony have acted shamefully. And really, they would be well advised to admit their guilt, SACK those responsible in their design and marketing departments, withdraw these abominations from the market and deal with the irate customers who are stuck with them!
Sony add to their shame by failing to steward and support this forum properly....
'Support' is left up to untrained, unqualified and apparently unpaid individuals who seem to seek aggrandisement and personal validation by wielding 'power' in a wannabe tech-support scenario... Occasionally someone 'official' comments; usually spewing forth some already-discounted 'solution' from the big book of party lines... But there is really no tech support nor credible supervision of this forum. And that's a serious problem where items that run on mains electricity are concerned...
All Sony are providing are promises that are broken time and time and time again - and even those are half-baked!
The reality is that many people will only happen upon this thread when their proud new purchase paid for with money that didn't come easily starts behaving like something bought off a barra at the local flea market... In which case they shouldn't have to wade through what's now approaching 450 pages to discover that the problems they're having are common and endemic...
Similarly, those not-yet fallen victim to this particular borro would be well advised not to touch one with a barge pole.
And if those pieces of advice are repeated far and wide and often that is all to the public good. - and it's the public good which is of concern here; not that of a huge multi-national.
These sets are not fit for the purpose of viewing television programmes in a normal domestic environment by dint of their inherant instability. - That's a professional opinion... Add to that the missing features and long list of more complex complaints that others have related and there is not one person out there without clear grounds to return their set.
Sony really need to 'fess up' and face the public with a strategy to redeem themselves... And get their 'so-shall meeja' bairns called indoors and put to their beds!
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