I'm having issues with my brand new XM5's. They sometimes powers off while I'm using them.
It has happened twice now - while listening to music and during a call (which was particularly annoying).
I never had any of these issues with my XM4's.
After a quick search I found a topic on Reddit that other users have the same problem:
https://www.reddit.com/r/SonyHeadphones/comments/uv1ehp/wh1000xm5_shutting_off_randomly/
A workaround seems to be to deactivate the setting for automatic shut down, but this is not a solution.
Again, this problem was not an issue with the XM4's, and that setting is very useful and should be able to work properly. Especially since these are expensive premium headphones.
Do you know if there's a firmware fix being worked upon?
