I have a vpcej1z1e/w. I have only had it for about 5 weeks now. I remember trying the webcam to see the quality and it worked. Now a few days ago I wanted to try the webcam again, but this time it said
"Webcam not found. The webcam is either being used by another application or is not connected."
So I did the next thing that I know of and checked the drivers in the device manager. The thing is there are no yellow triangle even after I scan for a hardware change. There isn't even a tree for imagery devices where the webcam driver would be usually located. I also tried the mic and the Microsoft mic setup program knew it was there, but no sound travelled through it.
I contacted Sony and they told me to do all i did above and then told me if all else fail, restore it back to factory settings. I did so after backing up my data. Now i went to try out my webcam and same problem still exists. They said if restoring it donesn't wor then you'll have to send it off for repair. Also there website has no webcam driver on it (WTF?)
Now I have only had this laptop for about a month or so but having to send it off for repair is kind of annoying. I don't really want to send it off if I don't have to. Can anyone please help me out?
