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vaio update won't update or recognise my laptop

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bigfish72
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vaio update won't update or recognise my laptop

Hi - I have a brand new vaio s-type. Working fine but vaio update when I click it says "Could not acquire information". It redirects me to a site which says it could not recognise my laptop.

When I click on the check update tab after a while, it says "No automatic update programs are available".

Yet I am registered, the sony vaio site recognises me, etc etc.

Any ideas what the problem could be?

many thanks.

Alex

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