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Vaio freezes when CD inserted

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j.apter
Visitor

Vaio freezes when CD inserted

Hi,

I've been having this problem for a while now. I've contacted Vaio Support and followed their instructions but with no success. So this is my last resort...

Basically whenever I insert a CD and try to import/play it the program which I am using freezes. I have tried using iTunes, Windows Media Player, and a few others and the problem still occurs. The strange thing is that all Blu-Ray discs and DVDs work fine - it's just music CDs.

I've tried re-installing the drivers, system restall, Vaio Care Diagnostics, and nothing seems to fix the problem.

Any help would be much appreciated.

Thanks,

John

Vaio Details:

Model: VPCEE3Z0E
Operating system: Windows 7 64-Bit

CD Drive: Optiarc BD ROM BC-5500H SATA CdRom Device

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